Privacy Policy

Last Updated: [Insert Date]

Welcome to Vissla (“we”, “us”, or “our”). At Vissla, we’re committed to protecting your privacy with the same dedication we put into crafting our sustainable surf gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website visslastore.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our surf enthusiasts:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
• Order Information: Details about the products you purchase (like 7 Seas Wetsuits or Eco Collection items) and your browsing behavior on our site.
• Device Information: We automatically collect certain information about the device you use to access our site, including IP address, browser type, and operating system.
• Cookies Data: Like most surf shops online, we use cookies to enhance your shopping experience (see Section 6 for details).

2. How We Use Your Information

We use your information to:

• Process your orders for our sustainable surf gear and apparel
• Communicate with you about your orders, account, or customer service needs
• Improve our products and your shopping experience
• Screen for potential risk or fraud (especially important for international orders)
• Provide you with information about products we think you’ll love (like new items from the Jack Soren Collection or Eco-Lastics line)
• Comply with any applicable legal requirements

3. Sharing Your Information

We respect your privacy and only share your information in these specific situations:

• Service Providers: We work with trusted partners who help us operate our website, process payments (like PayPal and credit card processors), fulfill orders, and deliver packages worldwide.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: If Vissla is involved in a merger or acquisition, your information may be transferred as part of that deal.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your information with the same care we put into crafting our premium wetsuits:

• Your data is stored securely on protected servers
• All payment transactions are encrypted using SSL technology
• We follow industry standards to protect personal information
• We retain your information only for as long as necessary to provide services and as required by law

While we implement these measures, no electronic transmission or storage is 100% secure. If you have concerns, consider using PayPal for an extra layer of security.

5. Your Rights

Depending on where you live, you may have certain rights regarding your personal information:

• Access: You can request details of personal data we hold about you.
• Correction: You may update your account information at any time.
• Deletion: You can request deletion of your personal data, subject to legal requirements.
• Opt-out: You can unsubscribe from marketing emails at any time using the link in each email.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the best surf spots, our website uses cookies to enhance your experience:

• Essential Cookies: Necessary for basic functions like processing payments and adding items to your cart.
• Performance Cookies: Help us understand how surfers use our site so we can improve it.
• Marketing Cookies: Allow us to show you relevant products (like new arrivals in our Creators Collection) on other platforms.

You can control cookies through your browser settings, but disabling them may affect your shopping experience.

7. International Data Transfers

Since we ship worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our Kids and Boys collections are designed for young surfers, but our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices. We’ll notify you of significant changes by posting the new policy on our site with a new “Last Updated” date.

Thanks for trusting Vissla with your sustainable surf needs. Now get out there and catch some waves!